Privacy policy

Last updated: 26 August 2026

Global Screen Limited, trading as Fritschi, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Fritschi is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term “personal information”, we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, telephone number and email address.
Payment information including payment card details, transaction details, form of payment and payment confirmation. Card numbers are processed by our payment provider and are never stored by us.
Account information including your username, password, preferences and settings.
Transaction information including the items you view, add to your cart, purchase, return, exchange or cancel, and your past transactions.
Communications with us including anything you write to us, for example when sending a customer service enquiry.
Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
Usage information including how and when you interact with or navigate the Services.

Where we get it from

Directly from you, when you create an account, place an order, write to us or otherwise provide us with your information.
Automatically through the Services, from your device when you visit the website, and through cookies and similar technologies.
From our service providers, when we engage them to enable certain technology and they process personal information on our behalf.
From our partners or other third parties.

How we use your personal information

Providing and improving the Services. To perform our contract with you, process your payments, fulfil your orders, arrange shipping, handle returns and exchanges, maintain your account, respond to you, and improve what we offer.
Marketing and advertising. To send marketing and promotional communications by email where you have asked to receive them, and to show you advertisements for our products. You can unsubscribe at any time.
Security and fraud prevention. To authenticate your account, provide a secure payment and shopping experience, and detect, investigate or act on possible fraudulent, unlawful or malicious activity.
Communicating with you. To provide customer service and maintain our business relationship with you.
Legal reasons. To comply with applicable law, respond to valid legal process, and enforce or investigate potential breaches of our terms.

How we disclose personal information

We do not sell your personal information. In certain circumstances we disclose it to third parties for legitimate purposes, namely:

To Shopify, which hosts this store, and to other vendors who perform services on our behalf, such as payment processing, order management, data analytics, cloud storage, fulfilment and shipping.
To our payment provider, for the purpose of processing your transaction and preventing fraud.
To carriers, in order to deliver your order to you.
When you direct or consent to a disclosure, for example through the use of social media widgets or login integrations.
In connection with a business transaction such as a merger or insolvency, to comply with legal obligations including subpoenas and similar requests, to enforce our terms, and to protect our rights and those of our customers.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than the one you live in. To learn more about how Shopify uses your personal information and any rights you may have, see the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites operated by third parties. If you follow such a link you should review that site’s own privacy and security policies. We do not control and are not responsible for the privacy or security of those sites, nor for the accuracy of information found on them. Our inclusion of a link does not imply endorsement.

Cookies

We and our service providers use cookies and similar technologies to operate the store, remember the contents of your cart, understand how the website is used and, where you have consented, to measure the performance of advertising. You can control cookies through your browser settings. Blocking some cookies may affect how the store works for you.

Children’s data

The Services are not intended for children and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, contact us using the details below and we will delete it.

Security and retention

No security measure is perfect and we cannot guarantee absolute security. Information you send us may not be secure while in transit, so please do not use unsecured channels to send us sensitive information. How long we keep your personal information depends on why we hold it: to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce our agreements. Order and transaction records are retained for as long as required by applicable tax and accounting law.

Your rights and choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

Access. You may request access to the personal information we hold about you.
Deletion. You may request that we delete personal information we hold about you.
Correction. You may request that we correct inaccurate personal information.
Portability. You may request a copy of your personal information, and ask us to transfer it to a third party, in certain circumstances.
Objection and restriction. You may ask us to stop or restrict processing for certain purposes.
Withdrawal of consent. Where we rely on your consent, you may withdraw it at any time. This does not affect the lawfulness of processing carried out before withdrawal.
Marketing preferences. You may opt out of promotional email at any time using the unsubscribe link in any message. We may still send you non-promotional messages about your account or your orders.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request. You may appoint an authorised agent to make a request on your behalf; we will require proof of that authority. We will respond within the time required by applicable law and we will not discriminate against you for exercising your rights.

Complaints

If you have a complaint about how we process your personal information, please contact us first using the details below so that we can try to resolve it. You may also lodge a complaint with the data protection authority responsible for your place of residence.

International transfers

We may transfer, store and process your personal information outside the country you live in, including in jurisdictions whose data protection laws differ from those of your own. Where we do so, we take steps to ensure your information continues to be protected in accordance with this Privacy Policy and applicable law, including by using recognised transfer mechanisms where required.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised version on this page and update the date at the top.

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. YOUR MOBILE INFORMATION AND SMS OPT-IN DATA WILL NOT BE SHARED WITH OR SOLD TO THIRD PARTIES OR AFFILIATES FOR THEIR OWN MARKETING OR PROMOTIONAL PURPOSES.

How We Protect Your Information. We maintain administrative, technical, and physical safeguards designed to protect the information collected through the Program against unauthorized access, disclosure, alteration, and destruction. Information is transmitted using secure, encrypted connections, and access to it is limited to personnel and service providers who need it to operate the Program. While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83, the California Consumer Privacy Act as amended by the California Privacy Rights Act (California Civil Code Section 1798.100 et seq.), and the General Data Protection Regulation 2016/679 (GDPR) allow users of the Program who are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes and, where applicable, to request access to, correction of, or deletion of their personal information.

fritschi

IFZA Business Park, Dubai, Dubai, AE

samuel@fritschilabel.com

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us. For the purpose of applicable data protection law, Global Screen Limited is the data controller of your personal information.

Trade name: Fritschi (also trading as Fritschi Label)
Legal entity: Global Screen Limited
Registered address: Flat/RM A, 12/F, 300 Lockhart Road, Wan Chai, Hong Kong
Telephone: 74528070
Email: samuel@fritschilabel.com
Websites: fritschilabel.com