Terms of service

Last updated: 26 August 2026

OVERVIEW
This website is operated by Global Screen Limited, trading as Fritschi. Throughout the site, the terms “we”, “us” and “our” refer to Global Screen Limited. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. If you do not agree to all of them, you may not access the website or use any Services. Any new features or tools added to the store are also subject to these Terms. We reserve the right to update or replace any part of these Terms by posting changes to this page; it is your responsibility to check it periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence, or that you have given us consent to allow any of your minor dependents to use this site. You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these Terms results in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content, not including payment card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Payment card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.

SECTION 3 — ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon as the sole basis for decisions. This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
All prices on this website are shown in euro (EUR) and include applicable value added tax where it applies. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 — PRODUCTS
Certain products may be available exclusively online and in limited quantities, and are subject to return or exchange only in accordance with our Refund Policy. Pieces released as numbered editions are produced in a fixed run and are not restocked once sold. We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your display will render colour accurately. We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction, and to limit quantities, on a case-by-case basis.

SECTION 6 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us, and may limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we will attempt to notify you using the email address or telephone number given at the time of ordering. You agree to provide current, complete and accurate purchase and account information for all purchases, and to update it promptly so that we can complete your transactions and contact you as needed.

SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools on an “as is” and “as available” basis without warranties of any kind. Any use of optional tools is entirely at your own risk, and you should familiarise yourself with the terms on which they are provided by the relevant third party.

SECTION 8 — THIRD-PARTY LINKS
Certain content and products available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we accept no liability for any third-party materials or websites. Please review the third party’s policies carefully before you engage in any transaction.

SECTION 9 — USER COMMENTS AND SUBMISSIONS
If you send us creative ideas, suggestions or other materials, whether online, by email or otherwise, you agree that we may at any time and without restriction edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to maintain any comments in confidence, to pay compensation for them, or to respond to them. You agree that your comments will not violate the rights of any third party and will not contain unlawful, abusive or obscene material. You are solely responsible for any comments you make and their accuracy.

SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 12 — PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules or laws; to infringe our intellectual property rights or those of others; to harass, abuse, insult, harm, defame or discriminate; to submit false or misleading information; to upload or transmit malicious code; to collect or track the personal information of others; to spam, phish, crawl or scrape; for any obscene or immoral purpose; or to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free, or that the results obtained from its use will be accurate or reliable. Except as expressly stated by us, the Service and all products delivered through it are provided on an “as is” and “as available” basis. In no case shall Global Screen Limited, its directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or of any product procured using it. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 — INDEMNIFICATION
You agree to indemnify, defend and hold harmless Global Screen Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed. Such a determination does not affect the validity of any remaining provisions.

SECTION 16 — TERMINATION
The obligations and liabilities of the parties incurred prior to termination survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

SECTION 17 — ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms, together with any policies posted by us on this site, constitute the entire agreement between you and us and govern your use of the Service.

SECTION 18 — GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong, and the courts of Hong Kong shall have jurisdiction.

SECTION 19 — CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of them by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 20 — INTELLECTUAL PROPERTY RIGHTS
All content on this website, including the Fritschi crest, all embroidery artwork, wordmarks, photography, illustrations, text, layout and design, is owned by Global Screen Limited or licensed to us and is protected by copyright and trade mark law. Please see our Intellectual Property Rights page for the full statement.

SECTION 21 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at the address below.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We, fritschi, are offering an SMS/MMS mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. Through the Program, you will receive recurring automated marketing and promotional text messages, which may include cart reminders, promotional offers, and product recommendations, and, if you reply, conversational responses to your messages. The Program uses artificial intelligence (“AI”) technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.

(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.

(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.

(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at samuel@fritschilabel.com.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Opting Out. You can cancel the SMS service at any time by texting “STOP” to any mobile text message from Us. After you send “STOP”, you may receive a confirmation text, and you will no longer receive messages from us. If you wish to rejoin the Program, you can opt in again at any time through the methods we offer. You may also opt out by replying with another standard opt-out keyword, such as UNSUBSCRIBE, CANCEL, END, or QUIT.

Help and Support. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at samuel@fritschilabel.com.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

Rates and Message Frequency. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. You acknowledge that consent is not a condition to purchase. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy. If you have any questions regarding privacy, or how we collect and handle your information, please read our Privacy Policy, available at https://fritschilabel.com/policies/privacy-policy.

Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. We will post any updates to this Agreement. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

For any questions, reply HELP to any message from us, or contact us at samuel@fritschilabel.com for more information about the Program.

Trade name: Fritschi (also trading as Fritschi Label)
Legal entity: Global Screen Limited
Registered address: Flat/RM A, 12/F, 300 Lockhart Road, Wan Chai, Hong Kong
Telephone: 74528070
Email: samuel@fritschilabel.com
Websites: fritschilabel.com